Excel Q&A data automatically turns into a FAQ site!
Are you organizing inquiries and questions from customers and making them data? If they can search and browse easily on the Internet, the website should support customers 24h/365d and utilize the data to solve the problems any time.
MARS FAQ (includes FAQ search and detail pages) helps you quickly make Q&A data owned by a company into FAQ site and deliver it to customers who need it.that will lead to improve customer satisfaction.
No need to learn about website creation because it can automatically generate and manage contents from Excel Q&A data.
Search-based navigation and simple UI give users the hints to solve the problems more easily.
Easy access to support information and solving the problem, you can get favor and trust from website users.
Based on Excel data
You can freely combine advanced search functions, such as keyword search, drilldown and category (single selection & multiple selection).
This is a web page that displays detailed Q&A information. These are automatically generated from Excel data, no need to edit them at all.
No need to convert the FAQ information into HTML and create navigations. You can publish it quickly by auto-generation from data.
Can narrow down the FAQ information by freely combining search methods such as categories and keywords.
Even from outdoor, users can browse and search comfortably. Care for various devices is now essential.
Based on view and search logs, you can see highly needed or missing information.
You don't need to buy machines, server contract and monitoring because it is based on a cloud service.
Using any language product data, We can generate FAQ site and make it available to search them.
Don't you have any problems like this when operating the FAQ site? These are concerns that many customers have in common in spite of service type and scale.
MARS FLAG has built FAQ searches in many companies so far, and has been successful in many cases leading to good relationship with their customers. Based on this experience, we can offer a plan that makes it easier to use our FAQ services.
Click here to submit questions/inquiries about the Instant Build MARS FAQ.